Below FAQ are some common concerns of our clients before purchasing the theme.
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Pre Sale Questions
Q: What materials do you use in your jewelry?
We use high-quality materials including 18K/22K gold, ethically sourced diamonds, and certified gemstones. Each piece is crafted to meet strict quality standards.
Q: Do you offer customization?
Yes! We specialize in custom jewelry. From engagement rings to personalized gifts, our designers will work with you to bring your vision to life.
Q: How long does a custom order take?
Custom designs typically take 2–4 weeks, depending on complexity. We’ll provide a timeline once your design is confirmed.
Q: Is your jewelry certified?
Absolutely. All our gold and diamond jewelry comes with authenticity and purity certificates.
Q: Do you ship internationally?
Currently, we ship across India. International shipping will be available soon—stay tuned!
Q: What is your return policy?
We offer easy returns within 7 days for unused, non-customized products. Custom orders are not eligible for return.
Q: How do I care for my jewelry?
We recommend storing your pieces in a dry, soft pouch and avoiding direct contact with perfumes or chemicals.
